1. This is due to the local machine that is used to submit the task does not have the corresponding version of VRay with the submitted file, which leads to analysis error.
2. Check the scene file VRay version information by using MAXfinder program, load the corresponding 3ds Max file and double-click to open the details.
3. Directly start the local machine’s 3ds Max software, do not open any file yet and then view the local installation of the VRay version as shown below:
4. You will need to use the same VRay version from the scene and the submitting local machine consistently for submission.