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Billing Issues


  1. What is the cost for one project?

    It depends. The cost for one project is different according to the complexity of the scene. Generally speaking, a complex scene with high resolution will consume much more time, and therefore the cost is higher. For a more accurate estimation, we suggest our users to test a few frames of the project before official rendering. Once users register, they will have $20 for free testing.

  2. I saw you have different price scheme on your website, what is the different and which is the best for me?

    As you can see, there are three price schemes for Standard Price, the more you recharge the better price you will have. If you don't have much budget, you can choose plan A or plan B. If you have a big project and the budget is enough, we will suggest you to choose plan C. After all it is the most favorable plan.

  3. When will the system start charging for my render?

    The system will start calculating the cost since the start of render, but the charge will Not be taken until a frame finishes rendering successfully. If there is any frame failing to render out, the system will Not charge from your account.

  4. How can I pay?

    For payment less than $5,000, we suggest users to pay via PayPal. For payment more than $5,000, please wire transfer to Fox Renderfarm's bank account.

    The account details:
    Beneficiary Name: FOX RENDERFARM
    Bank Account: 743258431612
    Swift Code: BKCH CN BJ 45A

  5. Can I ask for a refund if my account has money left after my render project is done?

    Sorry, we do NOT support refund. However, the remaining credits are permanent valid, so you can use them whenever you need to render another job.