1. Black objects:
a. Please confirm if the relevant textures are uploaded to the correct path on our server.
b. Look up for the required shader used, please contact us to install it when a third party shader is used in your scene.
2. Some objects are missing:
a. Please check and make sure the caches are uploaded successfully to the relevant paths on our server.
3. Failed frames:
a. Contact our 24/7 online customer service for a solution when the failed frames in your render task keeps failing after a resubmission.
b. Contact our 24/7 online customer service directly if your whole task is failing.