Issue: The corresponding map path is blank inside the max file explorer, generally caused by using the third plugin to import model or material, so the map path is blank which cause the program unable to get the correct map , then the render result lost maps.
Wrong render result:
Correct render result:
1. Open your max file and using“Shift + T”to find the lost map, pls reference the following picture
2. Tick the lost map , then right-click " set path" , pls reference the following picture
3.pls click "..." to search the map path in the pop-up window then click "OK"
4. Save the new path then resubmit it