1. For example: Using desktop client to submit test.max file, the following is the detail of test task:
Software and plugin: 3D max 2011, VRay 3.30.05, FumeFX 3.5.4
Test project name: CEshi, only configure the 3ds Max 2011 without other plugins, resulting the render to fail
i. Re-drag the same scene file, then tick the ""Add config" in the pop-up window:
ii. Tick the plugin that corresponds to your scene file:
iii. Click "Next" to next step.