Master and Sub Account

1、 Sub-Account Overview

A sub-account is an account created within the master account on the Fox Renderfarm platform. When you register on the platform, that account becomes the master account, and you can create multiple sub-accounts from it.

A sub-account lets you manage rendering resources collaboratively and assign permissions to several users without sharing the master account's login and password — which helps reduce enterprise security risks. Each sub-account has its own unique login credentials, yet all sub-accounts are created by the master account and are not standalone Fox Renderfarm accounts.

Everything a sub-account owns belongs to the master account. A sub-account cannot be recharged independently; it draws on the master account for job submissions and deductions. You can also transfer part of the master account's balance to a sub-account and have the sub-account deducted after a job is submitted. Sub-accounts can keep their own assets or share asset-management permissions with the master account, and the master account sets the limits on the assets, jobs, and bills each one sees.

The Sub-Accounts list

1、 Sign in to the web console and go to User center → Sub-Accounts. The page opens on the Sub account list tab.

2、 The table has ten columns: Sub account name, Mobile number, Email, Remark, Status, Balance, Coupon, Credit, Authority, Operation.

3、 Three columns are worth a glance: Status (Activated means usable, Inactive means frozen), Coupon, and Authority, which lists granted permissions line by line.

4、 Use the search box at the top right to find an account.

Before you start

1、 Signed in with the master account, not with a sub-account.

2、 If you are going to set IP restrictions, note the Current IP address shown in that dialog first.

2、 Create a Sub-Account

1、 Select + Add sub account at the top left.

2、 Fill in Sub account name and Password, both required. Add an Email if needed, and set the Active switch.

3、 Select Confirm.

The new account appears in the list with its status, balances, and permissions.

The name allows numbers, letters, and underscores only, 6 to 20 characters — for example RD_lucy20_001. The Active switch only decides whether it works right after creation; the row's Freeze and Active switch it at any time.

The dialog asks for a name, a password, and an optional email only. Add the mobile number afterwards in More → Modify sub account info.

Notes

• A master account can hold five sub-accounts by default. With five in the list, selecting + Add sub account only shows an upper-limit prompt. To open more than five, contact the 24-hour online service or your business manager.

3、 Manage a Sub-Account

Edit a remark

1、 In the Remark column, hover the cell of any row. It switches to an inline input — shown by the pencil icon when the cell is empty.

2、 Type the note. The field accepts up to 50 characters; any longer input is refused.

3、 Click away from the cell to save. The value stores automatically when the field loses focus — there is no separate save button.

Notes

• Display: when a remark exceeds 20 characters, the list shows the first 20 followed by an ellipsis (…); hover the cell to read the full text.

Grant permissions

1、 In the Operation column, select Authorize.

2、 In the drawer, tick by group. There are six: Assets, Job, Deduction, Balance/recharge record, Bill, Software configuration.

3、 Select Confirm. The Authority column then lists what is switched on.

The Assets group holds Share master account input assets and Delete input assets. Job covers deleting jobs, priority levels, and viewing or managing all jobs of the master and all sub-accounts. Deduction holds deduct-from-master and Hide balance and recharge record. Bill and Software configuration each cover viewing everything under the master account.

The question mark beside each permission explains it. Checkbox permissions are independent switches; the job priority and all-account viewing levels are radio options, so only one can be chosen.

Notes

• Grant powerful permissions with care — Delete job, Delete input assets, and Hide balance and recharge record take effect as soon as they are granted.

Module	Authority	Description
Assets	Shared master account input assets	If you need to jointly manage the same assets with a sub-account, you can turn on this switch, then the sub-account will only see the assets of the master account after login. The sub-account can upload and download assets, and can also use the assets to submit jobs.
	Delete input assets	Sub-account can delete input assets after enabled.
Task	Delete job	Sub-account can delete jobs after enabled.
	Allow manage job priorities	Allow to view job priorities（Sub account can view all jobs priorities by the master and all sub accounts）
	Allow manage job priorities	Allow to view and adjusting job priorities（Sub account can view and operate all jobs submitted by the master and all sub accounts.）
	Enable render full job	Sub-account can start rendering full job after enabled.
	Allow to view all rendering jobs of master and sub-accounts	Sub-account can view all jobs submitted by the master and all sub-accounts after enabled.
	Allow to view and operate all jobs of master and sub-accounts	Sub-account can view and operate all jobs submitted by the master and all sub-accounts.
Deduction	Deduct from the master account when the balance is not enough	Deduct from the master account when the sub-account does not have enough balance. However, if the sub-account has credit, this button is unable to be enabled.
	Hide balance and recharge record	Sub account will not be able to see the balance and recharge record after login.
Balance/recharge record	Hidden job deduction	Sub-account cannot view job deduction information and consumption bills, and cannot view hardware configuration fees when submitting jobs.
Bill	Inherited master account bill authority	Sub-accounts can view and manipulate consumption bills submitted by the master account and all sub-accounts.
Software configuration	Allow to view all software configurations of the master account	The software configuration created by the master account will be inherited when the job is submitted

Transfer balance

Transfer in, master account to sub-account: select Transfer in in the Operation column. The dialog says you are transferring from the master account to that sub-account and shows the Transferable amount. Enter the amount, then Confirm.

Transfer out, sub-account to master account: select Transfer out. The dialog says you are transferring from the sub-account to the master account. Enter the amount, then Confirm.

The Balance column changes accordingly: a transfer in raises the sub-account balance and lowers the master account's, a transfer out does the opposite.

The minimum is 0.001 — anything smaller is rejected and the field resets to 0. The amount cannot exceed the Transferable amount.

Notes

• A sub-account cannot recharge on its own. Its balance is topped up by the master account with Transfer in.

Assign credit

1、 In the Operation column, open More and select Credit.

2、 The dialog says you are setting that sub-account's credit and shows the Distributable credit.

3、 Enter the Credit and select Confirm.

The Credit column shows the new amount.

Credit is a credit line the platform grants, separate from balance, distributed by the master account. Assign only what the project needs — it is borrowed money.

Hide or share asset paths

1、 In the Operation column, select Hide assets.

2、 Choose Hide the asset paths listed below, or Share the asset paths listed below.

3、 Enter the path; Add a new path adds another.

4、 Wildcards are supported — read Apply wildcard rules for the rules and examples.

5、 Save; the setting applies to that sub-account immediately.

A hidden directory cannot be browsed or uploaded to, but a job referencing a file inside it still renders normally.

Hide assets needs the Share master account input assets permission first. Until it is granted the entry is greyed out and hovering explains why; grant it under Authorize, then come back.

Login security

1、 In the Operation column, open More and select Security settings.

2、 The dialog shows the Current IP address for reference.

3、 Under IP limited, choose Only allow the following IP to login, or The following IP not allowed to login.

4、 Select + Add to enter addresses, then Confirm.

Compare the Current IP address before saving: a wrong restriction prevents the sub-account from signing in at all.

Modify sub-account info

1、 In the Operation column, open More and select Modify sub account info.

2、 Edit Sub account name, Mobile number, or Email. After a name change the sub-account signs in with the new name.

3、 For Password, choose Keep existing passwords or Use new password; with the latter, enter it.

4、 Select Confirm.

A name change does not require cancelling and recreating the account. If nothing was edited, Confirm stays inactive.

Notes: A sub-account name can be changed here; there is no need to cancel and recreate the account.

Freeze, activate, cancel

Freeze: select Freeze in the Operation column; the sub-account stops working immediately and Status turns from Activated to Inactive.

Activate: the same slot becomes Active. Select it to restore the account. Balance, coupons, credit, and jobs are untouched, and the two actions can be repeated.

Freezing only affects how the sub-account signs in and works. The master account can still transfer in or out, change permissions, assign credit, and edit it from the list.

Cancel:

1、 Open More → Cancellation. The balance must be zero with no arrears.

2、 With a balance, use Transfer out to move it back. With arrears, use Transfer in to clear them.

3、 Select Cancellation again. The dialog warns that user information cannot be recovered and that unused coupons return to the master account.

4、 Tick the release option if the mobile number and email should be reusable.

5、 Confirm.

Notes

• Freezing is reversible: the status becomes Inactive, the row offers Active, and balance, coupons, credit, and jobs are kept.

• A sub-account can only be cancelled once its balance is zero and it has no arrears.

• Cancellation cannot be undone and its user information cannot be retrieved. Unused coupons are returned to the master account automatically.

FAQ

Can a sub-account recharge on its own?

No. There is no recharge entry; the master account funds it with Transfer in.

How many sub-accounts can I create?

Five by default. When the list reaches five, the Add dialog shows an upper-limit prompt. To raise the limit beyond five, contact the 24-hour online service or your business manager.

Is there a minimum transfer?

0.001. Below that the amount is rejected and resets to 0; the ceiling is the Transferable amount.

Why is Hide assets greyed out?

It needs the Share master account input assets permission. Grant it under Authorize, then return.

Can I rename a sub-account?

Yes, in More → Modify sub account info, as long as the name keeps to numbers, letters, and underscores and stays 6 to 20 characters.

What characters can the name contain?

Numbers, letters, and underscores only, 6 to 20 characters. Spaces and other special characters are refused.

Why can I not cancel a sub-account?

It still has a balance or arrears. Clear both first: Transfer out the balance, Transfer in to cover arrears.

What is Credit for?

It is a credit line granted by the platform and distributed by the master account, up to the Distributable credit shown in the dialog.

Freezing versus cancelling?

Freezing suspends and can be reversed, keeping data and money. Cancelling is permanent and the user information cannot be retrieved.

After cancellation, can the number and email be used again?

Only if you tick the release option in the cancellation dialog.